The New York Times, December 30th, 2010
Patricia Wendler had been trying to sell her Southport, N.C., home
for four years. Just before Thanksgiving, she finally got an offer, with
one major contingency: Mrs. Wendler, 80, had less than three weeks to
move, or no deal.
She and her husband, who died in 2008, had retired to Southport 16
years ago from New Hartford, N.Y. In that time, the Wendlers had
accumulated furniture that wouldn’t fit in her new apartment, tools she
wouldn’t need and years upon years of paperwork. “I kind of stored
everything,” she said.
Her daughter-in-law, June Wendler, described the task of relocation
as a “tornado.” She called Jane Roberts, a senior move manager in
Wilmington, N.C., for help.
Initially, Patricia Wendler was not thrilled.
“I was a little resentful,” she said. “Why would I need someone like that? I’m not used to having people do things for me.”
The Wendlers are among more than 50,000 families to hire a certified
senior move manager this year, up from 30,000 just two years ago,
according to the National Association of Senior Move Managers. These
services don’t come cheap: Most move managers charge $25 to $60 per
hour. A top-to-bottom move can require several days of planning, packing
and unpacking, running $1,500 to $4,000 or more — not including the
cost of the actual movers.
Despite the expense, many families are finding senior move managers
indispensable, and not just because they handle the logistics. Tensions
can spill over when an elderly parent must relocate. Hundreds of
necessary decisions and actions can swallow time the family may not
have; the inevitable negotiations and concessions can trouble even the
best parent-child relationships.
Surveys show that the elderly overwhelmingly wish to remain in their
long-term homes, and to many of them moving represents a loss of
control. “These moves usually are precipitated by something that’s
happened — a health crisis, a death of a spouse, a loss of driving
ability,” said Margit Novack, a senior move manager in Philadelphia.
A good move manager helps to clear a path to the new home while
ensuring that the senior is always in control, regardless of who made
the first call. “These people don’t want anyone telling them what to do.
You have to walk a very fine line,” said Ms. Roberts.
Relocation Assistance: Many Seniors who are retiring or downsizing elsewhere find that they need help in the herculean logistic task of getting to their new home with all their possessions, and setting themselves up there. Relocation Assistance covers a variety of services that can help seniors with the often-traumatic process.

